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PDF, Word (DOC or DOCX), JPG, PNG and HEIC files, such as contracts, forms, notices and statutory declarations. A letter can combine up to 10 files, printed in the order you choose, with up to 80 pages and 50 MB in total.

Documents are printed exactly as shown in the preview, single-sided unless you select double-sided, which flips on the long edge like a book. Statutory declarations are always printed single-sided. Letters of up to 12 pages can also be stapled, or up to 20 pages paper-clipped, at no extra cost.

No. Unopost is an independent service, made by the team behind Unofax. We print and envelope your letter in Melbourne and lodge it with Australia Post, which delivers it.

Real people answer every email to support@unopost.com.au.

Yes, for a full refund, until we start printing it. Open its status page from the link in your order confirmation email and choose Cancel this letter. Most letters are printed and lodged on the day of payment, so the window is short.

Once printing has started, you can't cancel it yourself. Email support@unopost.com.au with your reference straight away: we can usually still stop it, and refund what you paid less $0.30 a page for printing and a $5 manual handling fee. For a 3-page letter, that's $5.90.

Letters to several people are different. Once paid, you can't cancel them yourself. Email support@unopost.com.au straight away and we'll try to stop any not yet posted. Stopping them is manual work, so we may refund part of what you paid, at our discretion.

Once it's posted, it can't be cancelled. If we are unable to print or post your letter, we refund it in full.

No. Your files and their print-ready copy are permanently deleted once the letter is lodged with Australia Post, or after 14 days if it is not paid for or cannot be posted.

We therefore cannot reprint a letter.

We keep a record of each letter for receipts, support and tax. Names and street addresses are deleted from it 60 days after delivery.

Yes, as a printed copy. Scan or photograph each page and upload it; we print it in colour on A4 paper, exactly as shown in the preview.

We post only the pages we print, so we can't send an original, a card or anything else in the envelope.

Yes, before you upload it. Sign the page and scan or photograph it, or add an electronic signature to the file. We print it as uploaded; we can't sign for you.

If the recipient needs an original signature in ink, check that a printed copy is acceptable.

By Visa, Mastercard, American Express or JCB card, or with Apple Pay or Google Pay on an eligible phone or browser: if you can usually pay with either, you can here. You pay on this page, through Square: your card details go straight to Square, so we never see them. Your order confirmation email links to your tax invoice.

No. There's nothing to sign up for or log in to. We ask for your email only to send your order confirmation and the letter's Australia Post tracking number.

Melbourne, Australia. We print and envelope your letter here and lodge it at an Australia Post outlet in Melbourne.

It then travels as an ordinary domestic letter to any Australian address, so nothing arrives from overseas and no international postage applies. A letter to an address overseas goes from Melbourne by International post.

You can order at any time. We lodge letters on business days, Monday to Friday, except Victorian public holidays. A letter paid for on a weekend or holiday is posted the next business day.

Once lodged, your letter is in Australia Post's care. If it goes missing, lodge an enquiry with Australia Post directly, using the tracking number we emailed you: see auspost.com.au/mypost/track.

We aren't obliged to refund or resend a letter lost or delayed in the post, but we consider each case.

Undeliverable mail goes back to the return address on the envelope, not to us.

Email support@unopost.com.au with your reference straight away. If the letter hasn't been posted yet, we'll do our best to correct the address and let you know whether we could.

Once it's posted, we can't change the address or refund the letter.

We email the Australia Post tracking number once your letter is lodged. Its status is also shown on our site, in the browser you sent it from.

Yes. We email you the Australia Post tracking number once your letter is lodged, and email you again when Australia Post's tracking shows it delivered.

No. Your letter is printed and put in its envelope by hand, so the person doing that may see its pages, but they don't read, copy or keep them.

We look at a document only if the law requires it, or to sort out a problem with your letter or a support request.

Yes. We ask for a return address with every letter and print it on the envelope, so undeliverable mail comes back to you. It can be anywhere in the world.

To any street address or PO Box in Australia.

For a PO Box, enter "PO Box 123" in the street address line, followed by the post office's suburb and postcode. To post overseas, switch the postage from Australia to Worldwide for International post, tracked and signed for on delivery. It has no customs form, so anyone can send it.

Yes. Upload your document and pay by card from anywhere. We print and post it within Australia as a domestic letter, so no international postage applies.

Prices are in Australian dollars, and your bank may charge a currency conversion fee.

If the recipient requires an original signature, confirm that a printed copy is acceptable.

As uploaded, at no extra cost: colour pages are printed in colour and black-and-white pages in black and white.

You may also choose black-and-white printing for the whole document. Printed colours may differ slightly from your screen.

Express Post letters go flat in a B4 envelope by default, so pages leave us uncreased. For letters of up to 20 pages, you can instead have them folded in half into a C5 envelope, at no extra cost. We can't control creasing in transit: an envelope left in a letterbox can be bent to fit. To have it handed over, add signature on delivery.

Regular post letters are always folded in thirds to fit a DL or larger envelope, which fits most letterboxes, so regular post takes letters of up to 12 pages. Longer letters go by Express Post.

Regular post and Registered post: up to 12 pages, folded.

Express Post: up to 80 pages. The first 20 are included, then each page is $0.30.

International post: up to 80 pages. Up to 12 can be folded into the small envelope; longer documents go flat in the B4 envelope.

Yes. Upload a PDF, Word document or photo, and we print it on 80gsm A4 paper, place it in an envelope and lodge it with Australia Post.

The recipient receives a printed paper letter.

Yes. Enter your own name and address as the recipient. Express Post suits this best: your pages arrive flat in a B4 envelope, usually the next business day within the Express Post network, and colour costs no extra.

Yes. Choose Several under Send to and paste their addresses. You pay once, and each person gets the same letter in their own envelope, with its own Australia Post tracking number.

Yes. Square issues it the moment you pay, and your order confirmation email links to it. It shows the total, the GST included in it and our ABN.

If it is not in your inbox, check your spam or junk folder, then email support@unopost.com.au and we will resend it. For a letter ordered through the x402 API, email us with the jobId.

No. Unopost is for individual letters and documents, not advertising or promotional mail. Letters that breach our acceptable use policy are cancelled: see unopost.com.au/terms.

Yes. Our x402 API lets software order and pay for a letter in USDC, without an account or API key.

These letters are printed and posted in the same way as website orders. See unopost.com.au/x402 for details and pricing.

Email support@unopost.com.au, with your letter's reference if you have one. Real people answer, usually within one business day. Support hours are 9am to 5pm Melbourne time, Monday to Friday.