Missing an email? Check spam first
Square emails your tax invoice as soon as you pay, and we email the tracking number a few hours after your letter is lodged. Both sometimes land in spam or junk. If it isn't there either, email us and we'll resend it.
Email support
Write to support@unopost.com.au with your letter's reference if you have one.
Hours
Monday to Friday, 9am to 5pm Melbourne time. Email any time; we reply in business hours.
Refunds
If we can't post your letter, or don't post it by 11:59pm Melbourne time on the day we promise, you're refunded in full. We process refunds within 5 business days, and they take another 3 to 5 to appear on your statement.
Common questions
The answer may already be in our frequently asked questions.
Contact
Real people read every email, usually replying within one business day.